There’s no question that healthcare UI designers face unique challenges, especially when trying to strike a balance between providing information and not overwhelming users with too much of it. When designing healthcare software and patient-facing tools, it’s important to keep patients at the center of the design process, ensuring they have the information they need while remaining comfortable and stress-free throughout their experience with your product. How can you achieve this? We’ve identified five commandments of healthcare UX that will help you bring your UX efforts to the next level—no matter what your industry or specialty may be.
Put the patient first
Patients are at the center of healthcare. The more they feel like they can trust you, the more likely they will be to believe in your ability to help them. Follow these five commandments:
- Put them first
- Keep it simple, stupid (KISS)
- Use visual cues to guide patients through their visit and make everything clear
- Pay attention to ergonomics for both patient and staff
- Don’t forget about pain points: some patients may need extra assistance with hearing or mobility
Make it easy to use
We all want to be respected, listened to, and taken care of when we are ill or injured. The first thing we ask for is a doctor. Unfortunately, it’s not always easy to figure out which one we should choose. That’s why it’s so important for doctors and hospitals to offer patients a great experience – the best healthcare UX – before they enter the hospital.
Use data to improve the experience
Data is a powerful tool that can be used to improve the patient experience. Data-driven design is a methodology that requires user research and feedback to make informed decisions about how to shape the product. The five commandments of healthcare UX are:
– Seek permission before engaging with your audience – Keep it simple by reducing cognitive load – Design for fluidity and anticipate what could go wrong – Create a sense of control – Help people understand where they are in the process
Design for different devices
Think about the different devices your patients will use. You don’t want to design a website that looks good on a laptop but is unreadable on a phone. You also don’t want to have a mobile app that is too complicated to use on a tablet or phone.
Get feedback and keep improving
A successful design is a process, not an event. In order to make your product or service the best it can be, you need to get feedback from your users and iterate over time. The whole point of healthcare UX is to provide patients with an enjoyable experience that makes them want to come back for more. The first step in achieving this goal is understanding who the people are using your service, their needs, and what they think about it. Once you have enough data, start refining your interface so that it improves user experience every day. What was once considered a perfect design might become outdated as new technology evolves and becomes more accessible. We use research, inspiration, and creativity when we work on our projects because good ideas will always lead to good results. Our approach is straightforward: Be honest and transparent with your clients so they trust you by delivering top-notch products every time.
If you are running a healthcare organization, UI/UX design can make all the difference in the world. Designing for healthcare is not the same as designing for other industries. It requires understanding the technology, user needs, and industry regulations to create a great experience for patients and providers alike. hire the best UI/UX Design Company in Dallas which also specializes in UI Development, web app design, mobile app design, software development, and mobile app development.