Stepwise Guide to resolve QuickBooks Error 6123, 0

QuickBooks is an accounting software that is widely used by businesses of all sizes. It helps businesses to manage their finances and keep track of their accounts. However, like any other software, QuickBooks may also encounter errors that can disrupt the normal functioning of the software. One such error is QuickBooks Error 6123, 0. In this article, we will discuss this error, its reasons, signs, and troubleshooting steps.

Reasons for QuickBooks Desktop Error 6123, 0:

QuickBooks Error 6123, 0 is a common error that occurs due to several reasons. The most common reasons are as follows:

1. Network issues: If there are network issues between the host computer and the client computer, then QuickBooks Error 6123, 0 can occur.
2. Damaged or corrupt QuickBooks company files: If the QuickBooks company files are damaged or corrupted, then QuickBooks Error 6123, 0 can occur.
3. Firewall settings: If the firewall settings on your computer are blocking QuickBooks from accessing the network, then QuickBooks Error Message 6123, 0 can occur.

Signs of QuickBooks Desktop Error 6123, 0:

The signs of QuickBooks Desktop Error 6123, 0 are as follows:

1. QuickBooks crashes or freezes frequently.
2. QuickBooks company files cannot be opened.
3. Error message “Error -6123, 0: Connection to the QuickBooks company file has been lost” appears on the screen.

Prior things to check before troubleshooting QuickBooks Message Code 6123, 0:

Before troubleshooting QuickBooks Error 6123, 0, you should check the following things:

1. Ensure that the QuickBooks company file is not damaged or corrupted.
2. Verify that the QuickBooks company file is located in the correct folder.
3. Make sure that the firewall settings on your computer are not blocking QuickBooks from accessing the network.
4. Ensure that the QuickBooks software is updated to the latest version.

Troubleshooting steps for QuickBooks Error 6123, 0:

There are several troubleshooting steps that you can take to fix QuickBooks Error Code 6123, 0. These steps are as follows:

Step 1: Update QuickBooks software

The first step to troubleshooting QuickBooks Error 6123 is to update the QuickBooks software to the latest version. To do this, follow these steps:

1. Open QuickBooks software.
2. Click on the “Help” menu and select “Update QuickBooks Desktop”.
3. Click on “Update Now”.
4. Wait for the update process to complete.
5. Restart QuickBooks software.

Step 2: Run QuickBooks File Doctor

The second step to troubleshooting QuickBooks Error 6123, 0 is to run QuickBooks File Doctor. To do this, follow these steps:

1. Download and install QuickBooks File Doctor.
2. Run QuickBooks File Doctor.
3. Select the QuickBooks company file that is causing the error.
4. Click on “Diagnose File”.
5. Wait for the diagnosis process to complete.
6. Restart QuickBooks software.

Read more: How to fix QuickBooks Unrecoverable error

Step 3: Rename the .ND and .TLG files

The third step to troubleshooting QuickBooks Error 6123, 0 is to rename the .ND and .TLG files. To do this, follow these steps:

1. Open the folder that contains the QuickBooks company file.
2. Locate the .ND and .TLG files.
3. Right-click on each file and select “Rename”.
4. Add the word “old” at the end of the file name.
5. Restart QuickBooks software.

Step 4: Copy QuickBooks Company File to a Local Drive

The fourth step to troubleshooting QuickBooks Error 6123, 0 is to copy the QuickBooks company file to a local drive. To do this, follow these steps:

1. Open the folder that contains the QuickBooks company file.
2. Locate the file and right-click on it.
3. Select “Copy”.
4. Paste the file to a local drive, such as the desktop.
5. Open the QuickBooks software and select “Open or Restore Company”.
6. Select “Open a Company File” and browse to the location where you pasted the file.
7. Open the file and check if the error still persists.

Step 5: Create a New Windows User

The fifth step to troubleshooting QuickBooks Error 6123, 0 is to create a new Windows user. To do this, follow these steps:

1. Go to the “Control Panel” and select “User Accounts”.
2. Click on “Manage another account”.
3. Click on “Add a new user in PC settings”.
4. Follow the on-screen instructions to create a new user.
5. Log in to the new user account.
6. Open QuickBooks and check if the error still persists.

Step 6: Repair QuickBooks Desktop

If none of the previous steps resolved the issue, repairing QuickBooks Desktop might help. To repair QuickBooks Desktop, follow these steps:

1. Close QuickBooks Desktop.
2. Open the Control Panel and select “Programs and Features” or “Add or Remove Programs”, depending on your version of Windows.
3. Locate QuickBooks in the list of installed programs and select it.
4. Click on “Change” or “Repair”, depending on your version of Windows.
5. Select “Repair” and follow the on-screen instructions.
6. Once the repair process is complete, restart your computer and try opening QuickBooks again.

Step 7: Update Windows 7, 8, 10, or 11

If the above steps don’t resolve the issue, updating your Windows operating system might help. To update your Windows operating system, follow these steps:

1. Open the Settings app by pressing the Windows key + I.
2. Click on “Update & Security”.
3. Click on “Check for updates”.
4. If any updates are available, click on “Download and install”.
5. Wait for the updates to download and install.
6. Once the updates are installed, restart your computer and try opening QuickBooks again.

FAQ:

Q: How to prevent QB Error -6123, 0 from occurring in the future? A: You can prevent QuickBooks Error 6123, 0 from occurring in the future by keeping your QuickBooks software up to date, ensuring that the QuickBooks company files are not damaged or corrupted, and by maintaining proper network connectivity.

Q: Will repairing QuickBooks Desktop delete any of my data? A: No, repairing QuickBooks Desktop will not delete any of your data. It only repairs any corrupted files or missing components of QuickBooks.

Q: What if I’m unable to update my Windows operating system? A: If you’re unable to update your Windows operating system, you may need to check your internet connection or contact Microsoft support for assistance.

Q: What if the QuickBooks company file is still not opening after troubleshooting? A: If the QuickBooks company file is still not opening after troubleshooting, then you may need to seek the help of a QuickBooks expert. You can contact the QuickBooks Data Services toll-free helpline number for support.