How can taxi app development benefit your business?
Apart from leveraging convenience to customers, on-demand taxi services can simplify your business process and leverage the below business benefits:
1. Opportunity to get Higher visibility
On-demand taxi booking apps like Uber and Ola have already outclassed the traditional taxi services. With customers showing more interest in booking online cabs through mobile apps, the development of a cab booking app solution helps your get higher visibility and a chance to get connected with more users. Make sure to update your app at regular intervals to attract more loyal users.
2. Data Accumulation
One of the biggest advantages of investing your money into taxi app development is that you get a chance to collect and store valuable details of your customer. The data in the form of email addresses, contact details, and more can be used later for a survey, email marketing, and other sales-related activities.
Apart from this, you can even monitor important details like frequency of cab booking, time and distance traveled during a ride, average rides per month, and more. These details will further help you send a personalized notification to customers by leveraging their coupons, offers, and attractive discounts, thus boosting customer retention.
3. Brand Recognition
Since taxi aggregators like OLA and Uber have already dominated the on-demand market space with spellbound services, it’s quite hard to register your name as a “dominant player” in the logistics industry. Nevertheless, you can also build a successful brand by following the unique USP features and tweaks. You can also build a successful brand.
Three major factors play a role in enhancing your brand awareness – better customer experience, trust, and credibility. This is possible by designing a convenient, user-friendly, interactive taxi booking app that compelling UI addresses the customer’s needs with compelling UI. Later on, you can release further updates at regular intervals to enhance your brand reputation and give a tight grace to your competitors.
4. Customer’s Feedback
Like any other app, the brand identity is based on its customer’s reviews and feedback. They can help you improve services further, and this way, your business can stay ahead of the curve. Since the traditional taxi approach didn’t have an app to offer such services, you can leverage this feature and improve your app.
What about the Taxi app development cost?
Well, mobile app development services never come with any pre-defined cost. It depends on various factors involved in developing an on-demand taxi booking solution. However, a basic taxi app may range between $15,000 – $50,000.
3. DRIVER PERFORMANCE BOARD
Using UBERApps taxi app solution, both the admin and the driver can check the leaderboard and see how they did at any time. The driver leader board ranks drivers based on how many rides they have taken. This gives information about things like how to motivate drivers, how to improve fulfillment rates and other things. Also, the driver board assists in rewarding top performers and inspiring them through a variety of incentives and awards. This is an additional strategy for encouraging high performers to deliver even better work and other co-drivers to catch up.
Features in a Taxi Booking App
When utilizing an online taxi booking app, the ride and drive experiences for customers and drivers should be as pleasant as possible. The elements of the taxi booking app mentioned below are critical to its success. Let us take a quick look and discover about them individually.
5. BENEFICIAL EQUIPMENT
Consider characteristics that make a truck simpler to operate when it’s time to replace your equipment. While some motorists favor a traditional manual transmission, automatic or automated manual transmissions significantly reduce the amount of work required to drive. One adjustment to a taxi’s specification can result in cheaper fuel costs and content drivers because smart gearboxes are becoming more widespread and affordable. Locate knowledgeable salespeople who are aware of what drivers want and who prioritize driver comfort when spacing trucks.
6. REDUCE DISTRACTIONS FROM CELL PHONES FOR DRIVERS
8% of drivers in 2014 acknowledged using their phones while operating a vehicle. That number increased to 31% in 2016.
Drivers are texting, looking at social media, and snapping pictures. They are, in essence, driving while distracted. While certain legislation has assisted in putting a stop to this expanding trend, they are insufficient.
Fortunately, new software in the form of an app filters any potential distractions from your drivers automatically. Calls, SMS messages, and even emails fall within this category.
7. PROVIDE TRAINING
It’s critical to set clear expectations early on and provide precise guidance so that drivers understand what they must do. Yet, give extensive driver training as well as recommendations on business culture and processes.
Providing drivers with behind-the-wheel safety training is a good method to make sure they are prepared to address any difficulties that may arise while driving. It demonstrates your company’s dedication to enhancing its driving skills and promoting safety.
8. WHEN HIRING, BE REASONABLE
HR professionals and professional recruiters are frequently tempted to describe some facts, such as the difficulties of the freight or route, in glowing, unrealistic terms only to get another body in the driver’s seat because the rivalry for drivers is fiercer than ever. Instead of the uncongested country route, he imagined during the interview, the load turns out to be surprisingly demanding, or the driver regularly gets stuck in metropolitan jams, and the disillusioned new worker frequently quits right away. Be truthful about the job’s realities and openly cover any drawbacks in addition to the benefits. Any partnership must have realistic expectations to succeed.
CONCLUSION
A strong working connection between all of its stakeholders is a crucial component of a successful on-demand transportation service. Trust-based communication keeps driver-partners performing better and boosts operational effectiveness. Motivation occasionally increases customer retention over the long term by encouraging driver partners and enhancing service quality.
It’s wise to make sure your drivers are aware of and comfortable with the dispatch alternatives you have chosen. Transparency will demonstrate that you are making every effort to guarantee that jobs are distributed fairly and that no one is given an unfair advantage. They will be increasingly adept at utilizing the system the more they understand it. When people are at ease and are competent in their jobs, their confidence and contentment will rise.
Are you looking for a taxi dispatch system that will help you grow and improve your on-demand business? For any on-demand business, UBERApps offers bespoke dispatch solutions.
