Practical Methods to Terminate QuickBooks Error H202

QuickBooks H series errors are common among QB users while running the application. One of the errors from this series is the QuickBooks error H202, which can arise while accessing or working on the company file. The issue is a result of incorrect hosting setup and occurs while switching from the single-user mode to the multi-user mode. You need to get rid of this error to run the QB functions on your workstations without any hassle. If you are encountering the QuickBooks error code H202, you need to follow the solutions provided in this article to resolve it reliably.

If you are having trouble understanding the steps or are having issues resolving the error message on your own, you can reach out to us at 1.855.738.2784 to get assistance from our team of QB experts.

A Brief Description of the QuickBooks Desktop Error H202

QuickBooks error message H202 is a common error that is a result of issues in the hosting settings. The issue is triggered when the multi-user mode in the QB program is not set up correctly and the user is unable to access the file on the workstation. The error is accompanied by a message that reads, “This company file is on another computer, and QuickBooks needs help connecting with the same.” You can fix the technical glitches leading to this error by performing a few troubleshooting steps given in this article.

Early Symptoms and Signs to Detect the QuickBooks Company File Error H202

Error code H202 in QuickBooks Desktop can be detected by identifying these early signs and symptoms –

1. Your QuickBooks is unable to operate in a multi-user environment, or the application is unable to switch to a single-user mode.
2. The QuickBooks’ screen might stop responding or turns black all of a sudden.
3. Windows might shut down abruptly to prevent damage to the PC, or your system might hang.
4. The screen becomes blurred, and certain tabs in the QB window start hanging or not responding.
5. Other applications on your PC might start lagging or taking time to respond to a command.

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Common Causes for the QuickBooks Cannot Switch to Multi-User Mode H202 Error.

You might be getting the H202 error due to the possible reasons provided below –

1. The multi-user hosting mode is blocked on your server PC, and it is unable to connect to the server.
2. The hosting settings are misconfigured, and you need to modify them to run the mode correctly.
3. The company file or the corresponding support files, like the ND files, are not running correctly, and they might be damaged.
4. Essential QuickBooks services, like the database manager, and inactive or disabled on the server PC.
5. The DNS settings are incorrectly set, and you need to modify them to run the multi-user command.
6. Windows firewall is causing an obstruction while connecting to the multi-user hosting environment in QB.
7. The QBCFMonitorService, which is essential to run the company files in the multi-hosting mode, is not running correctly, and it might be inactive.
8. There are some connectivity issues in your server PC, which is preventing it from activating the multi-user mode in QB.

Methods to Reliably Resolve the QuickBooks Multi-User Mode Error H202

If you are getting the QuickBooks error H202, you might be unable to access your company data files in a multi-user environment. To easily eliminate this issue, you can follow the troubleshooting steps provided below –

Method 1 – Locate the QB Database Service from the Run Window to Activate it

It is important that the QuickBooks database server manager is running correctly to access the company files in a multi-user mode. If not, you need to activate the service by using the run window.

1. Access your host computer and press the Windows + R keys together to open the Run window and initiate the command.
2. Go to the search panel and type “services.msc” in the search button, and click on the OK button.
   In the following Services screen, locate and select the QuickBooksDBXX option, wherein XX stands for your QuickBooks version, and check the startup type.
3. Ensure that the Startup Type for this option reflects Automatic and check the Service Status too.
4. If it does not display the Started or Running mode, click on Start and go to the Recovery button to choose the Restart the Service option for the following categories – First failure, Second failure, and Subsequent failure, followed by hitting OK.
5. Save the changes by hitting Apply and repeat the procedure for QBCFMonitorService as well.
6. Lastly, access all of your workstations and enable the multi-user mode to check if the H202 error is fixed.

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Solution 2 – Fix the Network Issues by Running the Tool Hub Utility on your Server PC

You can eliminate the network glitches leading to the QB error code H202 by running the QuickBooks tool hub.

1. Download the newest version of QuickBooks Tool Hub from Intuit and double-click on the downloaded file to begin the installation procedure.
2. Next, open the tool on your screen and go to the Network Issues tab to choose the QuickBooks Database Server Manager option, and install it if required.
3. Click on Start Scan and search for the company file you want to scan by pressing the Browse button.
4. Hit Start Scan again, and do not close the window until the scan is completed, followed by opening QuickBooks once the process ends.
5. Lastly, switch to the multi-user mode and check if the H202 error is eliminated or not.

Solution 3 – Ping your Host Computer by Running the CMD Command

Issues with the multi-user hosting mode can be resolved by pinging your server from the workstations in the following manner –

1. Go to your host device and open the Windows Start menu to access the search panel and open the run window.
2. In the search panel, type Run and select the option to bring up the prompt box to run the CMD command by typing it in the run search box.
3. Click on the OK button to trigger a black window with a blinking cursor and type “ipconfig/all” on the screen, followed by hitting the Enter key.
4. Go to the Windows IP Configuration section and locate your Host Name on the right side to copy the server’s name and store it in the Notepad.
5. Next, you need to open one of your workstations and bring up the Run window to run the CMD command again.
6. Type “ping [your server name]” in the appeared window to input the name you copied and exclude the brackets to run the ping command.
7. Once done, check if the multi-user mode is working and if you are able to access the company files without the H series errors.

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Solution 4 – Create a New QB Folder and Move the QBW File to Fix File Path Issues

Sometimes, issues with the company file path can also cause the H202 error in QuickBooks. To resolve this error, you can change the file location and access the file from the new folder.

1. Make a new folder on the server computer and share the QuickBooks files after providing adequate permissions to the newly created folder.
2. Press Ctrl + C and Ctrl + V to copy and paste the QuickBooks company file (QBW) to the new folder and launch your company file in the multi-user mode again.
3. Lastly, verify that the error has been corrected by running the company file from the new QBW folder.

Solution 5 – Remove and Recreate the ND File from the All Programs Tab

If you are facing multi-user issues while accessing the company file, your network data file might be damaged or corrupted. To fix the same, you can remove the network data file and recreate it.

1. In the Windows search box, type .ND, and then hit Enter to locate the network data file.
2. In the Results window, right-click on the .ND file and click Delete to remove the file and confirm the deletion when prompted.
3. Next, click the Windows Start button and go to the All Programs tab to access the QuickBooks Folder.
4. From the QuickBooks folder window, select QuickBooks Database Server Manager and click on the Scan Folder tab.
5. Click Add Folder, and browse the company file folder to select the company file you want to scan for issues.
6. Click the OK button and add the path to the company file in the Folder with the QuickBooks company files field.
7. Click Scan to start the scanning process, and once the scan is complete, click Close to end the repair process.

Conclusion

If you are getting the QuickBooks error H202 on your screen, you can use the methods provided in this article to eliminate it once and for all. In case the error code remains unresolved, you can reach out to us at 1.855.738.2784 to get professional assistance from our team of QB professionals.

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