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QuickBooks Company File won’t open! Here’s is a Guide to Fix it

While trying to access or login into a company file, users sometimes get QuickBooks company file won’t open error on the screen. Most often, all the errors related to the company file come up with 6000 series error codes. Some users get an error message on the screen displaying, “The file you specified cannot be opened. Make sure that it is not currently being used by another program or is a read-only file.” In this advisory blog, we are going to discuss root causes and troubleshooting solutions to deal with QuickBooks Desktop won’t open issue, so stay connected until the end.

If you want to get immediate troubleshooting assistance from certified QuickBooks professionals to fix the QuickBooks company file won’t open error, place a call on our toll-free number +1-855-856-0042 and speak to them

Reasons why you are unable to open QuickBooks Desktop?

The factors why you can’t open QuickBooks are as follows:

  1. The Windows operating system on your computer is either damaged or outdated.
  2. QuickBooks Desktop installation is either damaged or corrupt.
  3. The registration file QBWUSER.INI file is damaged or corrupted.

Solutions to Rectify QuickBooks Desktop won’t open issue

Solution 1. Keep your QuickBooks software up-to-date with the latest Intuit release

  1. Close all open QuickBooks files and then quit the application.
  2. From the Windows Start menu, locate the QuickBooks Desktop icon and right-click it.
  3. Choose the Run as administrator option and you will see the No Company Open window on the screen.
  4. Go to the Help menu, select Update QuickBooks Desktop and click the Options menu.
  5. Select Mark All, click the Save button, and then the Update Now tab.
  6. Click on the Reset Update checkbox to clear previously installed updates.
  7. To start the download, click the Get Updates button and then open QuickBooks to install the update.
  8. Don’t forget to reboot your computer after finishing the installation process.

Solution 2. Identify what’s causing the issue

  1. Go to the Start menu, enter File Explorer in the Windows search field and then open File Explorer.
  2. From the File Explorer, search for the QuickBooks.exe file within the QuickBooks folder.
  3. Tap the Ctrl key on your keyboard and double-click the QuickBooks.exe file. Don’t release the Ctrl key until the QuickBooks Desktop opens.

Also See Read Guide: quickbooks error 12007 

Solution 3. Change location of QuickBooks file

  1. Go to the Windows Start menu, type File Explorer within the search field, and open File Explorer.
  2. From there, open the QuickBooks folder and search for the file company file with the .qbw extension.
  3. Once you find the file, right-click it and select the Copy option.
  4. Head to the desktop, right-click anywhere, and select Paste to paste the file.
  5. Right-click the company file you copied, select the Rename option, and add the word Test to change the file name.
  6. Open QuickBooks, move to the File menu, and choose Open or restore company.
  7. Pick the company file you copied, and choose Open to open the company file.

If none of the above solutions work, here are some alternatives:

  1. Change the name of the TLG and ND files, so QuickBooks creates fresh versions of them.
  2. Disable the save when a closing feature in Windows.
  3. Repair QuickBooks by running the Install Diagnostic Tool from the QuickBooks Tool Hub.


These were the most effective solutions that can help you fix QuickBooks company file won’t open. Hopefully, they will help you eliminate the issue from the root. If it still exists or reappears, connect with the QuickBooks technical support team by calling us on our helpline number +1-855-856-0042.

Recommended to read: quickbooks error 15311 

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